Responsive & Nimble: Masters in Crisis & Emergency Management 

Most recently, a major city government called us to run program management for an emergency response initiative that involved providing humanitarian assistance to thousands of asylum seekers.

Program Management

In just one week, we built a complete program management structure to support a multi-agency emergency response. Our goal was to streamline operations, cut down on duplication, and keep initiatives coordinated. By closely managing stakeholders and tracking performance, we addressed risks early and kept the project on schedule.

Rapid Application Development

As the situation evolved, we introduced adaptable processes and tools that kept up with policy changes and new information. We oversaw application development, ensuring quality through constant testing and refinement, while also managing training, knowledge sharing, and standard operating protocols for facility operations.

Data, Reporting & Analytics

Our Data Management team provided key insights through a reporting system designed to support daily, weekly, and monthly decision-making. This kept the program running smoothly and driving operational improvements.

Quality Assurance

With speed and quality as top priorities, we regularly audited systems and processes, making sure everything met the highest standards—because we understood the real-world impact this work had on people’s lives.

Our blend of speed, hands-on involvement, proactive risk management, adaptability, and data-driven insights made us the right team for work. These elements are crucial in any crisis or emergency management setting, where quick thinking and flexibility are essential for response.

If you are a State or Municipality in need, please contact us to learn how we can help you.

Services Include

  • Program Strategy and Oversight
  • Program Management
  • Vendor Management
  • Quality Assurance and Testing
  • Rapid Application Development
  • Learning Management and Training
  • Facility Operations Assistance 
  • Data Integration, Analytics and Reporting

The City of New York’s Trusted Partner for 20 years 

We are a preferred PMQA (Program Management & Quality Assurance) Class 2 vehicle vendor with the NYC Office of Technology and Innovation. We successfully managed complex, mayoral initiatives from Hurricane Sandy to COVID-19 and most recently the Asylum Seeker program.

Need help with a project or specific business challenge? We’re here. 

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